Правила за повелителност

At XTRONIK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with our website, such as:

  • Pages viewed
  • Products viewed
  • Referring websites or search terms

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or inquiries
  • Screen orders for potential risk or fraud
  • Improve and optimize our website and customer experience
  • Send you updates, promotions, or marketing communications (only if you opt in)

Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, such as:

  • Payment processors
  • Shipping providers
  • Analytics tools (e.g. website performance tracking)

These third parties only use your data to the extent necessary to perform their services.

We may also share your information if required to comply with legal obligations or to protect our rights.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality
  • Remember your preferences
  • Analyze traffic and user behavior

You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes

Your Rights (EU Customers)

If you are located in the European Union, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorization.

All payments are processed through secure, encrypted systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.